Refund and Cancellation Policy
This policy explains refunds and cancellation for paid itsmyweek subscriptions purchased through Paddle.
Last updated: October 20, 2026
1. 14-day refund policy
You may request a full refund within 14 days of your first paid subscription charge. Refund requests made after 14 days are generally not eligible, except where required by applicable law or in cases of a duplicate or incorrect charge.
2. How to request a refund
Email aviyot@gmail.com with the email address used for your purchase and your Paddle order or transaction ID. We may ask for additional information to verify the purchase. Approved refunds are issued by Paddle to the original payment method; your bank or payment provider determines when the credit appears.
3. Canceling a recurring subscription
You may cancel at any time through your account settings. Cancellation prevents future renewal charges. You will retain access to paid features until the end of your current billing period, after which your account will return to the available free access level, if any.
4. Renewals and partial refunds
Subscriptions renew automatically at the selected billing interval unless canceled before the renewal date. We do not provide prorated refunds or credits for unused time after cancellation. This does not limit any non-waivable consumer rights available under applicable law.
5. Unauthorized or incorrect charges
If you do not recognize a charge or believe you were charged incorrectly, contact us promptly with the transaction details. We will work with Paddle to investigate the charge.